Accessibility Statement

Last updated: July 2026

1. Our Commitment

WTR Utilities Ltd is committed to ensuring our website is accessible to all users, including people with disabilities. We aim to meet WCAG 2.1 AA standards and continually improve accessibility across all pages.

2. Measures We Take

To support accessibility, we:

  • Use clear, readable fonts and consistent formatting

  • Provide alt text for images

  • Ensure keyboard‑friendly navigation

  • Maintain sufficient colour contrast

  • Avoid reliance on colour alone to convey meaning

  • Structure content with headings and logical layout

  • Test pages for compatibility with screen readers

3. Known Limitations

While we strive for full accessibility, some content may not yet meet WCAG 2.1 AA standards. Examples may include:

  • Third‑party plugins or embedded content

  • Older PDF documents

  • Occasional missing alt text on legacy images

We are actively working to resolve these issues.

4. Feedback & Support

If you experience difficulty accessing any part of the Website, please contact us:

Email: info@wtrutilities.co.uk We aim to respond within 5 working days.

Please provide details of:

  • The page or feature you were using

  • The issue encountered

  • Any assistive technology you were using

This helps us improve accessibility for everyone.

5. Ongoing Improvements

We review accessibility regularly and update the Website as standards evolve. We welcome feedback and are committed to continuous improvement.