Our Services

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What We Do

We carry out a comprehensive review of customer charges, investigating any opportunity for cost recovery, including any fixed charges, volumetric charges, non-return to sewer rebates or trade effluent charges.

We take care of all contact with retailers and/or wholesalers on your behalf so this is a hassle free approach. Where cases require escalation, this is all managed by our team to ensure our knowledge and expertise of the industry is applied to each element.

We produce comprehensive case files for each customer, for each site and track all contact with all parties to ensure nothing is missed.

Our process

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Customer Engagement

We start by understanding your organisation, objectives and challenges. Through an initial consultation we identify potential opportunities to reduce costs, identify recovery opportunities and deliver measurable benefits.

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Contract Agreement

Once we have established your requirements, we agree the project scope, objectives, timescales and commercial terms. This ensures clear expectations and a smooth process from the outset.

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Investigation & Audit

Our specialists conduct a detailed review of your operations, data, billing history, and site setup. By analysing current position, we identify areas of focus and opportunities for savings and/or cost recovery.

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Findings & Recommendations

We present our findings in a clear and actionable report, outlining key observations, potential savings and recovery opportunities which we will pursue on your behalf.

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Results & Impact

Following completion of any actions by third parties, findings will be communicated in full and we will present any cost savings and/or credits to be refunded alongside invoices for work completed.

Let’s Work Together