Terms and Conditions

Last Updated:  14/07/2026

These Terms and Conditions ("Terms") govern your use of the website operated by WTR Utilities ("we", "us", "our") at WTRUtilities.co.uk

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this Website.

WTR Utilities Ltd (“we”, “our”, “us”) provides consultancy services relating to water efficiency, utilities management, and related professional services.

1. About Us

This Website is owned and operated by:

  • Business Name: WTR Utilities

  • Registered in England & Wales

  • Company Number: 17253794

  • Address: The Greenhouse, Greencroft Industrial Park, Stanley, England, DH9 7XN

  • Email: info@WTRUtilities.co.uk

  • Telephone: 07730 511340

2. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not:

  • Breach any applicable laws or regulations.

  • Infringe the rights of any third party.

  • Restrict or inhibit anyone else's use of the Website.

  • Introduce viruses, malware, or harmful material.

  • Interfere with the Website’s security features

  • Use the Website in a way that may damage, disable, or impair functionality.

  • Attempt unauthorised access to our systems or data.

  • Copy, reproduce, or distribute Website content without permission.

We reserve the right to suspend or terminate access to our Website if these Terms are breached.

3. Intellectual Property Rights

Unless otherwise stated, all content, branding, graphics and text on this Website is owned by or licensed to us, including:

  • Text

  • Graphics

  • Logos

  • Images

  • Videos

  • Documents

  • Website design and layout

All intellectual property rights are reserved.

You may:

  • View and print material from the Website for personal, non-commercial use.

You may not:

  • Reproduce, distribute, modify, or commercially exploit Website content without our prior written consent.

  • Use trademarks or branding.

  • Remove copyright or proprietary notices.

  • Create derivative works.

4. Website Content

The content on this Website is provided for general information purposes only.

Whilst we make reasonable efforts to ensure information is accurate and up to date, we make no warranties or representations regarding:

  • Accuracy

  • Completeness

  • Reliability

  • Suitability

  • Availability

Content may be updated, changed, or removed without notice.

5. Professional Information Disclaimer

Content on this Website is provided for general information only. It does not constitute professional advice. For consultancy services or tailored guidance, you must contact us directly.

We make reasonable efforts to ensure accuracy but do not guarantee that content is complete, up‑to‑date, or error‑free.

6. User-Submitted Information

Where you submit information through contact forms, enquiries, applications, or similar tools, you confirm that:

  • The information is accurate and truthful.

  • You have the right to provide the information.

  • The information does not infringe the rights of others.

Our use of personal data is governed by our Privacy Notice.

7. Links to Third-Party Websites

This Website may contain links to websites operated by third parties.

These links are provided for convenience only.

We:

  • Have no control over third-party websites.

  • Do not guarantee their accuracy or availability.

  • Do not accept responsibility for their content, privacy practices, or services.

Accessing third-party websites is at your own risk.

8. Website Availability

We do not guarantee that:

  • The Website will always be available.

  • Access will be uninterrupted.

  • The Website will be secure or free from errors.

  • Any defects will be corrected immediately.

We may suspend, withdraw, modify, or discontinue all or any part of the Website without notice.

9. Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from:

  • Use of the Website.

  • Inability to access the Website.

  • Reliance on Website content.

  • Technical issues, errors, or interruptions.

  • Viruses or harmful software.

  • Issues caused by third-party links or services.

This includes:

  • Direct loss

  • Indirect loss

  • Consequential loss

  • Loss of profits

  • Loss of business

  • Loss of data

  • Loss of goodwill

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence.

  • Fraud or fraudulent misrepresentation.

  • Any liability that cannot legally be excluded under the laws of England and Wales.

10. Privacy and Cookies

Your use of this Website is also subject to our:

  • Privacy Notice

  • Cookie Policy

These documents explain how we collect, process, and protect your personal information.

11. Security

Whilst we take reasonable steps to protect our Website, we cannot guarantee that it will be free from:

  • Viruses

  • Malware

  • Cyber attacks

  • Other harmful components

Users are responsible for using appropriate security software and taking reasonable precautions when using the internet.

12. Changes to These Terms

We may update these Terms from time to time.

Changes will take effect immediately when posted on this page.

Your continued use of the Website after changes are published constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Notice and Cookie Policy, constitute the entire agreement between you and us in relation to your use of this Website.

15. Governing Law

These Terms and any disputes relating to them or your use of the Website shall be governed by and construed in accordance with the laws of England and Wales.

Both parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any disputes arising from these Terms.

16. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

  • Business Name: WTR Utilities

  • Address: The Greenhouse, Greencroft Industrial Park, Stanley, England, DH9 7XN

  • Email: info@WTRUtilities.co.uk

  • Telephone: 07730 511340